Speaker
Corinne Auman

Session Details

Ageism in Care Management: Strategies for Effective Client Interaction

Health Care & Home Care

Date: Saturday, August 23, 2025
Time: 10:20 am

Ageism, often unnoticed, can significantly impact the quality of care provided to older adults. This session aims to equip care management professionals with the tools to identify ageist attitudes and behaviors within themselves and their organizations. We will explore practical strategies to overcome these biases, fostering a more respectful and effective care environment for clients. By addressing ageism, care management professionals can enhance their skills, improve client satisfaction, and contribute to a more inclusive and compassionate care system.

Learning Objectives:

1. Identify and Recognize Ageism – Participants will be able to define ageism, distinguish between explicit and implicit biases, and recognize how these biases manifest in care management practices.
2. Understand the Impact of Ageism – Participants will explore the physical, emotional, and psychological effects of ageist attitudes on older adults, as well as how these biases can erode trust and diminish care outcomes.
3. Develop Strategies to Reduce Ageist Perceptions – Participants will learn practical approaches to self-reflection, empathy-building, and organizational change to foster a more inclusive and respectful care environment for older adults.